John

Official: Vista Is Imperfect, Admits Ballmer

In News on April 21, 2008 at 8:01 am

It’s taken Microsoft a while to admit to the massive failings of Windows Vista, but Steve Ballmer has finally caved in last week at the Most Valuable Professionals event in Seattle, saying that it’s “a work in progress”, among other things. It’s a big step for such a hard-ass like Ballmer–admission of failure is not something he takes lightly. Wonder how he’ll take it if he loses the Yahoo! bid?

From The Register:

Speaking at the firm’s annual Most Valuable Professionals event in Seattle yesterday, Big Steve told the gathered crowd that the unloved OS was “a work in progress”. According to reports, he also promised that Microsoft would learn from the mistakes it has made with Vista.

“It’s a very important piece of work. We did a lot of things right and have a lot of things we need to learn from,” said Ballmer. “Certainly, you never want to let five years go between releases.”

He acknowledged that “Vista is bigger than XP”, but he wasn’t referring to the popularity of the product. Instead, he was pinpointing one of the major issues many customers saddled with the product have complained about: performance.

“We have to make sure it doesn’t get bigger still and that the performance and the battery and the compatibility we’re driving on the things that we need to drive hard to improve.”

Yesterday’s admission will be seen by many as poorly timed, coming just weeks after service pack one (SP1) for Vista arrived – well, at least for some customers – in a manual form.

In mid-March Microsoft issued a staggering number of reasons as to why plenty of people would not be able to get their mitts on the service pack. Issues included a number of security products that won’t start up or run on updated desktops thanks to “compatibility problems”.

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